Delivery area
We deliver worldwide. In individual countries, export, sanctions or import regulations may exclude or restrict delivery. In that case we will inform you before the contract is concluded.
Shipping methods
- Editions and prints: We ship as an insured parcel, packed to archival standards between acid-free protective layers or rolled in a sturdy shipping tube.
- Originals, large formats and sculptures: These travel as individual art transport with custom packaging, sculptures in wooden crates with interior padding, and with transport insurance. We agree the delivery date with you personally.
Shipping costs
For editions and prints in a standard parcel of up to 5 kg, insured, the following flat rates apply by destination:
- Germany: EUR 12.00
- European Union: EUR 18.00
- Europe outside the EU (Switzerland, United Kingdom, Norway, Iceland, Liechtenstein): EUR 29.00
- USA and Canada: EUR 45.00
- All other countries: EUR 59.00
For heavy parcels of more than 5 and up to 20 kg, the following flat rates apply:
- Germany: EUR 25.00
- European Union: EUR 38.00
- Europe outside the EU: EUR 59.00
- USA and Canada: EUR 89.00
- All other countries: EUR 119.00
We show the shipping costs during checkout before you place your order. Shipments over 20 kg, as well as originals, large formats and sculptures, are excluded. For these we state the shipping costs on request in an individual offer, before the contract is concluded. Customs duties, import VAT and charges of the destination country are not included in the shipping costs.
Dispatch and delivery time
We usually dispatch editions and prints within three to five working days after receipt of payment. The carrier’s transit time from dispatch is added. It is usually:
- Germany: 3 to 5 working days
- European Union: 5 to 8 working days
- Europe outside the EU: 5 to 10 working days
- USA and Canada: 7 to 14 working days
- All other countries: 10 to 21 working days
These are guide values. The expected delivery time is shown during checkout. For originals, large formats and sculptures we agree the date personally.
Customs, taxes and duties
For deliveries outside the European Union, including Switzerland, Norway and the United Kingdom, customs duties, import VAT and other charges of the destination country may apply. These are borne by the buyer. Please find out about your country’s import regulations before ordering. We prepare the required export documents. If an export permit is required for a work, we will agree the procedure with you before the contract is concluded.
Transfer of risk
For shipments to consumers, the risk of accidental loss passes to the consumer upon delivery to the consumer. For shipments to businesses, the risk passes upon handover to the carrier.
Inspection on receipt and transport damage
Please inspect the shipment on receipt. Please document any visible transport damage in writing or with photos and report it to us without delay at info@lytrag.com, so that we can involve the transport insurance. Your statutory rights remain unaffected.
Shipment tracking
As soon as your order leaves our premises, you will receive an email with the tracking number and a tracking link. You will find more information on the page Shipment tracking.
Contact
LytraG-System, owner Amadou Ly, Ottostraße 5a, 47198 Duisburg, Germany
Email: info@lytrag.com
Phone: +49 176 24791472
Last updated: 28 October 2026